Ubmetrics - Privacy Policy

1 Information We Collect

Personal Information

We collect information that you provide directly to us, including:

Name and email address when you create an account
Payment information when you subscribe to our services
Profile information and preferences
Communications you send to us
Feedback and survey responses

Automatically Collected Information

When you use our services, we automatically collect certain information, including:

Log data (IP address, browser type, operating system)
Device information and identifiers
Usage data and analytics
Cookies and similar tracking technologies

Website Performance Data

As a performance monitoring service, we collect data about the websites you test, including metrics, screenshots, and performance reports. This data is used solely to provide our services to you.

2 How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide, maintain, and improve our website performance monitoring services
Account Management: To create and manage your account, process payments, and provide customer support
Communication: To send you service updates, security alerts, and administrative messages
Analytics: To understand how users interact with our services and improve user experience
Security: To detect, prevent, and address technical issues and security threats
Legal Compliance: To comply with legal obligations and enforce our terms of service
Marketing: To send promotional materials (with your consent, where required)

3 Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These providers have access to your information only to perform specific tasks and are obligated to protect your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest using industry-standard protocols
Regular security assessments and vulnerability testing
Access controls and authentication mechanisms
Regular backups and disaster recovery procedures
Employee training on data protection and security

Security Notice

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5 Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a structured, machine-readable format
Objection: Object to processing of your personal information
Restriction: Request restriction of processing in certain circumstances
Withdraw Consent: Withdraw consent for processing where we rely on consent

To exercise these rights, please contact us at privacy@ubmetrics.com. We will respond to your request within 30 days.

6 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our services. Types of cookies we use include:

Essential Cookies: Necessary for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our website
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Track your browsing habits to show relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our services.

7 Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

8 Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. For material changes, we will provide more prominent notice, such as email notification.

We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

Privacy Policy

Table of Contents

Introduction